• Team player, flexible, and open-minded
• Customer Service and Sales Skills
• Excellent English communication skills

Inbound Sales Agent
Dynino
May 2017 – May 2018

•  Selling airline ticket to customer
• Serves as customer service for customer’s needs
• Check flight availabilities using GDS (Global Distribution System)
• Follow up customer’s decision to buy airline ticket

Technical Support Analyst
Convergys
July 2016 – March 2017

• Help customer fix whatever errors encounter in their IOP (Intuit Online Payroll) account.
• Serves as customer service for customer’s needs
• Help customer input informations to the IOP account

Operations Executive / Customer Service Representative
Teleperformance
May 2015 – June 2016

• Answers customer inquiries regarding booking hotel,flight,car rental and
  etc.
• Help customer’s needs (ex. cancelling hotel booking)
• Inform customer the fare rules of the airline ticket customer’s bought.

Sales Representative / QA / HR Assistant
CB Solutions
May 2012 – September 2014

• Admin tasks
• Monitoring all the team members

Customs Representative
Cornelio Customs Brokerage
August 2009 – March 2012

• In charge in all import transactions and endorsements

Courier
Air2199 / FedEX Express
February 2008 – July 2009

• In charge in all deliveries in downtown area (Cebu City)

Customs Representative
AGL Customs Brokerage
July 2007 – January 2008

• In charge in all import transactions in sea freight

Customs Representative (OJT)
PCBS Customs
October 2006 – June 2007

• In charge in all import transactions in sea freight